Cloud One Managed Business Communication Suite
Cloud One managed business communication suite provides businesses in Uganda with a simple and cost effective way of handling business communications, our scalable solutions are tailored to your specific business size and needs
Empower your team with lower call costs
Our managed business communication solutions are bundled with SIP Trunks to enable you to make calls to all networks in Uganda at affordable rates
Modern IP Phones
Yealink IP phones and collaboration devices enable your teams to collaborate effortlessly, providing superb audio clarity and a range of advanced IP phone features.
Managed Business Communication Suite
Cloud One Managed Business Communication Suite is an efficient and cost-effective solution for business calling and communication, designed to assist companies of all sizes in achieving their objectives by streamlining operations, enhancing productivity, and facilitating growth through its diverse range of features and benefits.
This comprehensive and budget-friendly solution aims to improve business communication and calling processes. Its extensive suite of features empowers organizations of all sizes to optimize their operations, boost efficiency, and drive business expansion.
Innovation for all Industries
Our solution is adaptable for businesses of any size, featuring transparent pricing that allows you to assess your investment and monitor savings on call costs easily.
Our phone systems seamlessly integrate with your existing infrastructure to enhance workflows and boost productivity.
Managed Cloud One Business Communication Suite offers:
Managed Communication System
Our fully managed business communication suite allows you to focus more on your business.
SIP Trunks
Enjoy enhanced call quality, easy scalability, and cost savings with our BYOC SIP Trunk. Your virtual phone numbers / DIDs ensure connectivity with all Ugandan network operators.
Yealink IP Phones
Our modern IP phones provide high-quality audio, and seamless integration with your managed Cloud One Business Communication Suite.
Support & Training
Access free online support resources or let a certified expert handle your system with bundled support tickets at a discount. Utilize free training materials or enroll in paid courses to master the system.
Features & Competitive Pricing
Enterprise (Popular)
As low as
$ 6.75
User/Month
Minimum : 5 Users
Standard features:
- Standard Telephony features
- Zero Installation fee
- Managed Phone System with updates & upgrades done by certified system engineers
- Access to Certified System Engineers
- Locally hosted
- Call recording - 500 minutes per system
- Desktop & Mobile Apps (Android & IOS)
- 99.99% Uptime & 24/7 monitoring
- Monthly Billing Options: Prepaid & Postpaid With 2 months deposit
- Simultaneous Calls Ratio 1:1
- 💲Bring Your Own Carrier (BYOC)
- 💲Discounted Additional Support Tickets
- 💲Training
- 💲7.5% Extra Discount on Yealink IP Phones if purchased together with initial order
- Boss-Secretary call screening
- Call accounting and billing with scheduled email reports
- 💲Video Conferencing, WebRTC Video Calls
Optional Ultimate Plan: $ 10.75/ User/ Yr - Inbound Call Center with custom wallboard
Hotel Management
- 💲Supported Integrations
- Voicemail Transcription:
Requires integration with Google Cloud Speech-to-Text Service - WhatsApp API
- Facebook Messenger
- CRM: HubSpot, Zoho, Salesforce, Bitrix24, Odoo, Oracle
- Helpdesk: Zendesk and Zoho Desk
- Microsoft 365: Teams, Outlook, Azure AD (Entra ID)
- Database Contacts Sync Microsoft SQL
- File Remote Archiving Google Storage, Amazon S3, FTP, SFTP
- 💲 Active Directory
Optional Ultimate Plan : $ 10.75/User/Yr - 📆 1 Year Contract
Special features:
- ✅ No License fee
- ✅ 2 Call Queue configurations
- ✅ 2 Custom IVR Prompt
- ✅ Up to 4 Discounted Support tickets
1 bundled ticket per USD 39 worth of BCS subscription - Maximum 4 tickets / month
Contact Centre
$ 9.00
User/Month
Minimum : 5 Users
Standard features:
- All Standard features of Enterprise
- Zero Installation fee
- 💲Outbound Call Center with Progressive / Power & Agentless IVR Dialer
Optional Call Centre Addon: $ 108.25/ outbound channel/ Yr - Up to 100+ Cloud One Numbers
Optional recycling every 3 months for Debt Collection Agencies
Special features:
- ✅ No License fee
- ✅ 3 Call Queue configurations
- ✅ 3 Custom IVR Prompt
- ✅ Up to 6 Discounted Support tickets
1 bundled ticket per USD 39 worth of BCS subscription - Maximum 6 tickets / month - 💲Load Talk time to enable outbound calling
Custom Solution
Standard features:
- All Standard features of Contact Centre
- 💲Dedicated System
- Your cloud option
- 💲On Premise hardware
- 💲Hotel PMS Integration
- 💲Hot Standby
- 💲Disaster Recovery
Special features:
- 💲Discounted System License
- ✅ 2 Call Queue configurations
- ✅ 2 Custom IVR Prompt
- ✅ Up to 4 Discounted Support tickets
1 bundled ticket per USD 39 worth of BCS subscription - Maximum 4 tickets / month - 💲Load Talk time to enable outbound calling
​Back to Features
- ✅ Included Feature 💲Paid Feature 📆 Initial Contract Term
- Standard Telephony features include Unlimited Inter-branch Calls, Automated Attendant (IVR), Attended Transfer, AutoCLIP, Blind Transfer, Blocklist/Allowlist, Call Back, Call Detail Records (CDR), Call Forwarding, Call Monitor, Call Parking, Call Pickup, Call Recording, Call Routing, Call Waiting, Caller ID, Contacts, Custom Prompt, Dial by Name, DISA, Distinctive Ringtone, DNIS, Do Not Disturb (DND), Event Center, Paging/Intercom, LDAP, Mobility Extension, Multi-language System Prompt, Multi-language System Language, Music on Hold, One Touch Recording, Queue, PIN List, Phone Provisioning, Real-time Status Monitor, Ring Group, SIP Forking, SLA, Speed Dial, Time Condition, User Portal, User Permission, Voicemail
- Zero Installation fee is only applicable if a customer completes the initial 1 year contract term. Customers are liable to pay for an penalty fee of Ksh 10,000/system & Ksh 1,000/user for early termination.
- Simultaneous Calls Ratio 1:1 is offered on best effort per system. All systems have a guaranteed Simultaneous Calls Ratio 1:4
- 7 Day Money Back Guarantee excludes spent talk time amount. The balance will be refunded within 3 working days
Ready to streamline your workflows
Our team offers professional consultation services to help you select the suitable business suite for your business.