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  3. Cloud One Business Communication Suite 10,000 Call Recording Minutes Addon Subscription
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Cloud One Business Communication Suite 10,000 Call Recording Minutes Addon Subscription

Cloud One Business Communication Suite 10,000 Call Recording Minutes Addon Subscription

The Call Recording Addon for Cloud One’s Business Communication Suite provides 10,000 minutes of secure, high-quality audio recording. It allows businesses to store and review phone conversations for reference, compliance, training, or quality assurance.

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Call Recording Minutes Addon Subscription

Cloud One’s 10,000 Call Recording Minutes Addon is designed to enhance how your business communicates and manages conversations. Integrated seamlessly into the Business Communication Suite, this subscription enables the automatic or on-demand recording of calls across your entire organization. With up to 10,000 minutes of secure cloud-based storage, your team can revisit conversations for training, quality assurance, dispute resolution, and compliance. Recordings are accessible through a centralized dashboard with advanced search and playback options, ensuring you always find what you need quickly. Whether you're a customer service team improving response quality or a manager tracking client discussions, this addon gives you full visibility into daily communication, without disrupting your workflow. It also supports data retention policies, encryption, and controlled access to protect sensitive information.

 

Feature Highlights

For Employees:

  • View an organized list of recorded calls with clear timestamps.
  • Instantly play back recordings via the Cloud One Web, Mobile, or Desktop communication clients.
  • Enjoy PCI-compliant one-touch call recording, pause or resume recording during live calls securely and easily.

For Administrators:

  • Set detailed recording rules by extension, trunk, call queue, or conference.
  • Customize prompts or add discreet beeps to meet internal or external compliance needs.
  • Pause and resume recordings without notifying the other party, ideal for sensitive moments.
  • Use a centralized dashboard to search, play, download, or delete recordings with ease.
  • Free up space automatically by configuring auto-deletion for older recordings.

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About us

Cloud One Limited is a leading telephony service provider established in 2017. we offer reliable and secure cloud and on premise telephony solutions, including SIP trunks, Yealink IP phones, and VPS hosting within our Tier 3 data center at Raxio Data Centre in Kampala, Uganda.

Our mission is to revolutionize cloud communications by providing unparalleled reliability, cutting-edge innovation, and substantial cost savings. We deliver a stress-free, always-available service experience that empowers businesses to thrive in the digital age.

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  • +256 20 547 9000
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